Why Can't You Add Funds to a Motivosity Gift Card Later?
No. A Motivosity gift card is fixed at its creation amount — you can't top it up. A Capterra reviewer (Oct 2025) confirmed: "If I create a gift card with a specific amount, I cannot add more money later." The workaround is a new card, which adds admin tracking steps.
Admin-side quotes are verbatim from public reviews (Capterra, G2, SelectSoftware Reviews) captured on the verification date above. Where a quote reached us via a secondary aggregator it is flagged; competitor-side capability claims about Actify are limited to its published pricing.
What's Actually Going On
What actually happens
In Motivosity, a gift card you create for a fixed value is exactly that — fixed. A verified Capterra reviewer (Sr Associate, E-Learning, Oct 21, 2025) put it directly: "If I create a gift card with a specific amount, I cannot add more money later." If you need a recipient to have more, the practical path is to issue a second card, which means more entries to track, reconcile, and communicate. For a one-off reward this is trivial; across a recurring program with many recipients, the extra steps add up.
Why this is an admin problem, not just a recipient one
This sits inside a broader admin friction Motivosity reviewers raise around its reward and card layer. The ThanksMatters Visa card has generated reconciliation headaches — a Capterra reviewer noted "accounting reconciliation is now showing discrepancies that did not exist prior to the introduction of the card." When you combine "can't top up a card" with "reconciliation is already harder," the gift-card workflow becomes one more thing HR manages by hand rather than the tool handling it cleanly.
What Motivosity does well here
Motivosity's reward reach is genuinely strong: its global Rewards Marketplace "supports rewards in 140+ countries, with local shipping and multiple redemption options" (G2), and the ThanksMatters Visa card gives recipients a flexible, card-based way to spend. For many teams the fixed-amount card is fine — you set a value, send it, done. The top-up limit only bites if your program frequently needs to adjust or add to an already-issued reward.
What Motivosity Admins Actually Say
Verbatim from public review sites — not our paraphrase. Every quote links to its source.
Actify vs Motivosity on This
The same question, answered for both platforms.
Switching from Motivosity? It takes minutes, not a migration.
Flat fee, employees free, no contract. See it on your own data in a 20-minute demo.
When Motivosity Is the Better Pick
We're not pretending Actify wins for everyone. Here's when Motivosity is genuinely the right call.
You want broad global reward reach — Motivosity's marketplace covers 140+ countries with local shipping.
A card-based reward (the ThanksMatters Visa card) is something your recipients specifically want.
Your gift-card amounts are set-and-send — you rarely need to adjust a card after issuing it, so the top-up limit never comes up.
With Actify, adding people to your program never costs more
Actify's gap isn't a reward catalog comparison — it's the economics underneath. Actify charges one flat monthly fee ($50 up to 25 employees, $100 for 26–100); employees join free and so do their friends and family, so growing your recognition program never adds per-seat cost. There's no minimum and no long-term contract. Confirm the specific reward and gift-card mechanics that fit your team in a quick demo — the point here is that the pricing never penalizes you for including more people.
- Flat monthly fee — adding recipients never adds per-seat cost
- Employees and their friends & family join free
- No annual minimum, no long-term contract
- Free for founding companies in beta
Switching from Motivosity? Setup is invite-and-go — no IT project required.
Frequently Asked Questions
See Why Teams Leave Motivosity for Actify
One flat monthly fee, employees join free, no annual minimum, and no long-term contract. Book a 20-minute demo and we'll show you the difference.
No credit card required. Invite-and-go setup.